Warranty Policy

Prifion · Warranty Policy

Simple & Transparent
Warranty Support.

At Prifion, we are committed to offering quality products. If your product has a manufacturing or technical issue, our warranty process ensures it is resolved quickly and fairly.

Coverage

Selected

Products Only

Eligibility

Original

Buyer Only

Support

Mon-Sat

11 AM to 6 PM

01 · General Terms

What is Covered
Under Warranty?

Warranty is available only on selected products. Please check the individual product page for exact warranty details before making a purchase.

Warranty is valid for the original buyer only and is non-transferable. It cannot be passed on to another person under any circumstances.

02 · Duration

Warranty Duration.

Selected Products

Limited warranty available

Duration

Varies by product — check product page

Products marked "No Warranty"

Not eligible for any warranty claim

NOT ELIGIBLE

03 · Coverage

What is Covered.
What is Not.

A clear breakdown of everything included and excluded under your Prifion warranty.

COVERED

Manufacturing defects

Full repair or replacement at no cost

Technical issues under normal use

Free of cost repair

Not working without any physical damage

Internal hardware failure

NOT COVERED

Physical damage (drops, cracks)

Customer responsibility

Water or liquid damage

Any liquid exposure

Improper use or negligence

User mishandling

Unauthorized repairs or modifications

Outside service network — VOID WARRANTY

Power surge or electrical issues

External power damage

04 · Apply

How to Apply
for Warranty.

Follow these simple steps to raise your warranty request.

1	Login to your account Visit Prifion.com and login to your account

2	Go to your Dashboard Navigate to your account dashboard

3	Click "Apply for Warranty" Find and click the warranty application button

4	Select product & describe issue Choose the product and explain the problem in detail

5	Upload proof & submit Upload clear photos/videos and submit your request

05 · Shipping

Shipping Process.

Here is how the product shipping works once your warranty is approved.

When to ship?

Only after your warranty request is approved by our team

Shipping to us

Shipping charges to send the product to us

CUSTOMER BEARS COST

Inspection

Thorough inspection done once product is received at our center

Resolution

Repaired or replaced based on the nature of the issue

Return shipping

Return delivery back to you

HANDLED BY US

06 · Notes

Important Notes.

Warranty is valid for the original buyer only — non-transferable under any circumstances.

Order ID is mandatory when raising a warranty request — keep it handy.

Products listed as "No Warranty" on the product page are not eligible for any warranty claim.

Warranty details vary by product — always check the product page before purchase.

07 · Contact

Need Help?
We Are Here.

Address

KH 409/2 Kaushik Enclave, Burari, Delhi 110084

prifion09@gmail.com

Support Hours

Monday - Saturday · 11:00 AM - 6:00 PM

Last updated: 2024 · Prifion reserves the right to modify this warranty policy without prior notice.

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