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Shipping Policy

Prifion  ·  Shipping Policy
Fast, Secure &
Reliable Delivery.
At Prifion, we ensure every order is processed promptly and packed securely for safe delivery to your doorstep. Please read this policy before placing an order.
Dispatch Time
24-48 Hrs
Business Hours
Delivery
Pan India
All Major Cities
Support
Mon-Sat
11 AM to 6 PM
01  ·  Processing
Order Processing.
Processing Time
Dispatched within 24-48 business hours of confirmation
Order Confirmation
Email sent after successful order placement
Dispatch Notification
Tracking details sent via email/SMS once shipped
Working Days
Monday - Saturday (excluding public holidays)
02  ·  Charges
Shipping Charges.
Shipping Fee
Charges (if any) displayed at checkout before payment
Free Shipping
Available on select orders — check product page for eligibility
Remote Areas
ADDITIONAL CHARGES MAY APPLY
03  ·  Timeline
Delivery Timeline.
Metro Cities
3-5
business days
Tier 2 & Tier 3
5-7
business days
Remote / Rural
7-10
business days
Delays possible due to public holidays, weather conditions, or courier issues.
04  ·  Payment
Payment Methods & COD.
Prepaid (UPI / Card / Net Banking)
AVAILABLE PAN INDIA
Cash on Delivery (COD)
SELECTED PINCODES ONLY
COD Availability
Enter pincode at checkout to confirm availability
05  ·  Tracking
Order Tracking.
Tracking details shared via email and SMS once your order is dispatched.
Track your order from the Track Order section on our website.
Tracking not updated within 48 hours of dispatch? Contact our support team immediately.
06  ·  Failed Delivery
Failed or Missed Delivery.
Customer Unavailable
Courier will attempt re-delivery (2-3 attempts)
All Attempts Failed
Order returned to Prifion — contact support for re-dispatch
Re-dispatch Charges
MAY BE CHARGED TO CUSTOMER
Wrong Address Provided
CUSTOMER RESPONSIBILITY
07  ·  Damaged Product
Damaged or Wrong
Product Received.
Contact us within 48 hours of delivery with your Order ID and clear photos/videos.
We will arrange a free replacement or full refund after verification.
Claims raised after 48 hours of delivery may not be accepted.
08  ·  Coverage
Non-Serviceable Areas.
We deliver across most locations in India. Certain remote or restricted areas may not be serviceable — you will be notified at checkout if your pincode is not covered. We do not deliver to PO Box addresses.
09  ·  Notes
Important Notes.
Always provide a complete and accurate delivery address including pincode and landmark.
All products are securely packed to ensure safe delivery.
Prifion is not liable for delays caused by courier partners, natural disasters, or government restrictions.
Delivery timelines are estimates only and not guaranteed.
10  ·  Contact
Need Help?
We Are Here.
Address
KH 409/2 Kaushik Enclave, Burari, Delhi 110084
Email
prifion09@gmail.com
Support Hours
Monday - Saturday  ·  11:00 AM - 6:00 PM
Last updated: 2024  ·  Prifion reserves the right to modify this shipping policy without prior notice.